Shipping policy

Shipping

We ship worldwide via FedEx, with tracked delivery on every order.

Free Shipping

Orders over £120 (or the equivalent in your local currency) ship free via FedEx, worldwide.

UK Domestic Shipping

Orders under £120 within the UK ship via FedEx at a flat rate of £15.

International Shipping

Orders under £120 shipped outside the UK are calculated at checkout based on destination. FedEx tracked delivery is included on every order.

Production & Delivery

Each piece is handcrafted to order in our Florence atelier. Please allow up to 14 days for your order to be made before it is dispatched. Once shipped, FedEx tracked delivery typically takes 2–5 working days depending on destination. You will receive a tracking link by email as soon as your order leaves the atelier.

Customs & Duties

For orders shipped outside the UK and EU, any applicable customs duties or import taxes are the responsibility of the recipient and are not included in the order total.

Questions

For questions about a specific order, our customer support assistant Cara can help — or write to us directly at hello@monvoy.co.